Delivery & Returns
We are currently shipping to UK (including Northern Ireland), Republic of Ireland, Germany, Spain, Netherlands, France, Italy, Portugal and USA.
United Kingdom (including Northern Ireland) - Free over £50
- For all orders under £50, UK shipping is a flat rate of £5.
- We also offer a £10 premium next working day shipping service with DPD (Mainland UK only). Orders must be placed before 12pm to receive on the next working day.
- We aim to deliver your order 3-5 working days after payment has been processed.
- We offer tracked UK shipping on all orders.
Republic of Ireland - Free over €60
- All orders are delivered via Anpost and shipped from within Ireland.
- For all orders under €60, Ireland shipping is a flat rate of €6.
- All customs and duties charges are included within our prices.
- We aim to deliver your order 5 working days after payment has been processed.
- We offer tracked shipping on all orders.
Germany, Spain, Netherlands, France, Italy, Portugal - Free over €70
- All orders are delivered via UPS.
- For all orders under €70, shipping is a flat rate of €10.
- All customs and duties charges are included within our prices.
- We aim to deliver your order 5 working days after payment has been processed.
- We offer tracked shipping on all orders.
USA
- All orders to USA are sent via DHL which is an express tracked service.
- We aim to deliver your order within 5 working days after payment has been processed.
- Occasionally there are short delays in shipping that are beyond our control.
- For all orders, tracked shipping is a flat rate of £25.
- Orders under the value of $800 USD will not be subject to any additional tax or duties.
International Delivery
- If your country isn't listed above, this means we are not yet shipping to your location.
- Please note we are a UK based company and all prices on the website are based on the current exchange rate to GBP (£).
- Your final order amount will be shown and processed in GBP.
- If you are located outside of the EU you may incur additional customs charges that are the responsibility of the purchaser.
Returns
- We hope that you will be happy with you order. If for any reason you would like to return your item, please email hello@onlycurls.com to arrange the return.
- We do not accept returns on used products.
- We do not accept returns on used products.
- Unless the item is faulty, you will be responsible for any return shipping charges.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed for the value of the purchases, and a credit will automatically be applied to your credit card or original method of payment.
